Terms and Conditions

The following conditions form the basis of your agreement:

1.0 Applying

1.1 APPLYING, PAYING YOUR DEPOSIT AND FINAL BALANCE

A deposit (amount specified in acceptance email) per person must be paid within two weeks of your acceptance onto a Love The Oceans program. Your final balance is due no later than 1 month before your departure date – if you need to come early to complete your dive qualifications please leave time for this. If you are booking within 6 weeks of your intended departure then we require full payment within two weeks of being accepted onto the program. Should we be unable to process your application for any reason then your deposit will be returned to you.

All correspondence shall be sent to you at either the email address you provided at the beginning of your application or the one you have put on your application form. In the event of an alteration or cancellation of a confirmed booking by you, conditions in section 1.3 will apply. Payment of your deposit confirms you comply with these application conditions.

1.2 THE PRICE OF YOUR EXPEDITION AND SURCHARGES

While we reserve the right to amend prices upwards or downwards at any time, it is our policy to offer expeditions at a clear and firm price. However, the factors which may force us to surcharge you are government action or changes to the cost of currency.

1.3 IF YOU NEED TO CANCEL YOUR BOOKING

Should you have to cancel your booking we ask that you advise us promptly by email. The cancellation will take effect from the day the written confirmation is received. If you cancel your booking more than 30 days before departure, you will not receive your deposit back but will receive any other funds transferred to Love The Oceans, minus bank transaction fees and any surcharges resulting from currency change.

If you cancel your booking less than 30 days before the program start date, you will not be refunded for any of the expedition.

1.4 IF LOVE THE OCEANS CANCELS YOUR BOOKING

In the unlikely event of Love The Oceans cancelling your booking, we will try and provide a suitable alternative or offer you a full refund (including deposit return). We undertake not to cancel an expedition unless in exceptional circumstances such as war, riots, civil strife, industrial action so severe that alternative transport cannot be provided, terrorist activity, natural and nuclear disaster, fire, adverse weather conditions, technical problems and similar unforeseeable circumstances. Love The Oceans reserves the right to cancel an expedition if the minimum number of expedition participants is not reached, in which case a full refund will be issued.

1.5 IF LOVE THE OCEANS CHANGES YOUR BOOKING

We undertake not to make significant changes to your booking. However, since this is a field research project operating in a remote region in the global south, from time to time certain aspects will change between the planning stages and the project delivery. These can include (but are not limited to) details of accommodation, survey methods, transportation between sites and safari itinerary. We will inform you of any significant changes and will provide a suitable alternative to the original plan. Such changes will not constitute a being offered a refund when a suitable alternative is made available.

1.6 IF YOU WANT TO TRANSFER YOUR BOOKING

If you want to transfer your application to another Love The Oceans program or the following year, you can do this free of charge, capacity allowing, but please inform us immediately. If the project is longer or more expensive, you will be invoiced for the difference in price. If the project is shorter your final invoice will be adjusted accordingly. You may not change your program less than 30 days before your original program start date. Any extra costs such as flight changes will be at your own account.

If you want to transfer your booking to another person who does not hold a booking with Love The Oceans, that person will need to apply, and if they meet the criteria of the program and are accepted, your booking can be credited to their account.

1.7 IF YOU WOULD LIKE TO LEAVE THE PROGRAM WHEN YOU ARE IN COUNTRY

Love The Oceans will not refund a participant if they leave the program without finishing it. If there is a dispute, and the parties cannot come to an agreement, then there will be an option to use an independent arbitrator that the parties shall agree to appoint together to decide whether a refund is warranted.

1.8 WHAT IS NOT INCLUDED IN YOUR EXPEDITION FEE?

Flights
Visa expenses and insurance
Vaccination or malaria medication costs
Optional extra activities
Extra food or treats

2.0 WE COMMIT TO THE FOLLOWING:

2.1 INDUCTION AND TRAINING

To provide a thorough induction on the work of Love The Oceans, it’s staff and your role as an expedition participant. We will provide the training background necessary, to assist you in meeting the responsibilities of your expedition participant role.

2.2 SUPERVISION, SUPPORT AND RESPONSIBILITIES

2.2.1 Love the Oceans will attempt to cater for individual requirements and preferences where this is possible

2.2.2 We will provide you with guidance and tuition to maximise the impact of your time with us and make the experience as useful as possible when the participant is willing and able to learn and develop conservation skills in accordance with the terms of this agreement.

2.3 OWNERSHIP RIGHTS

2.3.1 Love The Oceans will receive full usage rights of photos or writing made by the participant but it will remain the participant’s sole exclusive property. Wherever possible the participant will be credited with the work. Whilst the participant’s media remains their own, Love The Oceans may wish to share them on social media to help promote the organisation or our activities.

2.3.2 Love The Oceans will not save any of the participants work except those data/photos/blogs/videos it wishes to save. The participant is to ensure that his/her work is saved safely.

2.3.3 Any data/footage/work collected by the participant whilst part of the Love The Oceans program will remain the property of Love The Oceans even if outside the scope of LTO’s typical projects. The participant must sign a data sharing agreement in order to utilise any data collected whilst on expedition.

3.0 PROGRAM RULES

For a copy of our program rules please click here.

If, in the sole judgment of Love The Oceans senior management, a participant breaches the Programme Rules, Code of Conduct, Dive Policy, Sexual-Harassment Policy, or any other safety or behaviour protocol referenced in these Terms & Conditions, Love The Oceans may terminate that participant’s place on the expedition with immediate effect. The participant will be required to leave LTO accommodation and project area (Guinjata, Paindane, Coconut and Massavane villages) within 24 hours of being notified and will be responsible for all costs of onward travel and alternative lodging. No refund of expedition fees, travel costs or other expenses will be made, and Love The Oceans accepts no further duty of care or liability from the moment of dismissal.

4.0 CODE OF CONDUCT

For a copy of our Code of Conduct please click here

5.0 DIVE POLICY STANDARDS

For a copy of our Dive Policy Standards please click here.

6.0 SEXUAL HARASSMENT POLICY

For a copy of our Sexual Harassment Policy please click here.

7.0 INSURANCE

Expedition participants are required to secure their own travel, diving and medical insurance before the expedition. A copy of these must be sent to Love The Oceans via email before your departure. Please ensure you insurance covers the event of cancellation, the curtailment of your expedition due to your ill-health, flight and travel delays, loss of personal baggage or theft of possessions etc. Details sent to LTO before departure must include the policy number and phone number in case of emergencies.

8.0 JURISDUCTION AND LEGAL ASPECTS

8.1 THIRD PARTY CLAIMS

The participant agrees to hold Love The Oceans and it’s agents harmless against all costs, expenses and losses (including reasonable attorney fees and costs) incurred through claims of third parties against Love The Oceans based on a breach by the expedition participant of any representation and warranty made in this agreement.

8.2 PERSONAL LIABILITY

In the event of damage to Love The Oceans’ property in the field, then as long as the participant adhered to all instructions they will not be held personally liable for damage. However, if the participant has not adhered to the taught protocols or deviated from them in any way whatsoever and that this was the likely cause of damage occurring, then the participant will be held personally liable for damage to or loss of equipment including but not limited to GoPros, SUPs and associated equipment, hydrophone, GPS, Buehler Isomet Low Speed Saw, laptops and cameras.

In addition to the above, the participant agrees to indemnify and hold harmless LTO, its officers and affiliates from any claim arising out of breach of program rules and code of conduct and any wilful or negligent act outside the scope of the organised expedition program.

8.3 INTEGRATION

This agreement constitutes the entire understanding of the parties, and revokes and supersedes all prior agreements. It shall not be modified or amended except in writing signed by the parties hereto and specifically referring to this agreement.

9.0 DATA HANDLING

9.1 YOUR DATA

If you join us in any capacity in Mozambique, we will collect data from you via email. This is done so to ensure you have a safe and enjoyable expedition with us, and our expedition preparations meet your needs and requirements. It includes, but is not limited to, contact information, passport details, and medical history. The information is available to Love The Oceans staff members and our in-country partner organisations. Where relevant, your medical information may also be reviewed by external medical experts solely for the purpose of ascertaining your suitability to participate in various parts of the expedition, such as scuba-diving.

A copy of your details will be available on site for the duration of your visit with your permission for exclusive use by LTO staff and partner staff. This is part of our health and safety protocol to ensure your safety in the case of an incident (your insurance details, nationality, medical history etc. need to be easily available to ensure rapid response and emergency treatment). At the end of your time with us any electronic copies held by anyone will be destroyed with the exception of your application form, CV, picture and any medical report forms as well as your performance review. These are held to ensure we have a medical record of your time in Mozambique in case something happens or develops once you have arrived home. It also enables us to write you a job reference if so required after your time with us as we can refer back to your records to refresh our memory.

By agreeing to these expedition Terms and Conditions you are agreeing to let us use your data as described above.

9.2 OUR DATA

The information provided by Love The Oceans to the expedition participant shall not be passed to any third party without the express approval of Love The Oceans.

If you would like to use any of our data for a project or another purpose, you will need to sign a separate Data Sharing Agreement. This is available on request.

If you are collecting data outside out normal methodologies while with Love The Oceans, for use in a project, your dissertation or otherwise, this data will remain the property of Love The Oceans and the use of the data shall be subject to the same rules and regulations as our standard data sets.

10.0 MODEL RELEASE

10.1 In consideration of the participant’s engagement as a model, and for other good and valuable consideration herein acknowledged as received, the participant hereby grants the following rights and permissions to Love The Oceans and their partners (“Photographers”), their legal representatives, and assigns, those for whom the Photographers are acting, and those acting with their authority and permission. They have the irrevocable, perpetual and unrestricted right and permission to take, use, re-use, publish, and republish photographic portraits or pictures of the participant in which they may be included, in whole or in part, or composite or distorted in character or form, without restriction as to changes or alterations, in conjunction with the participant’s own or a fictitious name, or reproductions thereof in colour or otherwise, made through any medium at their studios or elsewhere, and in any and all media now or hereafter known, specifically including but not limited to print media and distribution over the internet for illustration, promotion, art, editorial, advertising, trade, or any other purpose whatsoever.

10.2 The participant specifically consents to the digital compositing or distortion of the portraits or pictures, including without restriction any changes or alterations as to colour, size, shape, perspective, context, foreground or background. The participant also consents to the use of any published matter in conjunction with such photographs. The participant hereby waives any rights that they may have to inspect or approve the finished product or products and the advertising copy or other matter that may be used in connection with them or the use to which they may be applied. The participant hereby releases, discharges, and agrees to hold harmless the Photographers, their legal representatives, and assigns, and all persons acting under their permission or authority or those for whom they are acting, from any liability by virtue of any blurring, distortion, alteration, optical illusion, or use in composite form, whether intentional or otherwise, that may occur or be produced in the taking of such photographs or in any subsequent processing of them, as well as any publication of them, including without limitation any claims for libel or violation of any right of publicity or privacy.

11.0 THE PARTICIPANT

11.1 The participant represents and warrants to Love The Oceans that they are aged 18 years or older at the time of signing and free to enter into this agreement and that their performance hereunder will not conflict with any other agreement to which they may be party. The participant has read the above authorisation, release and agreement, prior to its execution, and is fully familiar with the contents of this agreement. This document shall be binding upon the participant, their legal representatives, and their assigns.

11.2 Signing of this agreement means you agree to the following:

a) To help Love The Oceans fulfil its marine conservation aims
b) To perform your role to the best of your ability
c) To adhere to the organisation’s rules, procedures and standards, including health and safety procedures, risk assessments, program rules and code of conducts, and sexual harassment policy as well as any other policies
d) To maintain confidential information of the organisation and its clients
e) To meet the time commitments and standards undertaken and, other than in exceptional circumstances, provide reasonable notice so that an alternative arrangement can be made
f) To behave in a responsible manner at all times: failure to do so could result in ejection from the program
g) You accept that the program rules have not been set arbitrarily and exist for good reason. You accept they are reasonable and will abide by the rules in this agreement. Failure to comply could result in disciplinary action, ejection from the program or banning from activity participation, especially if it is important for everyone’s safety. The final decision on this matter will rest with Love The Oceans’ Board of Directors.

Please note that when you have read the conditions above, filled in the following boxes and submitted these terms and conditions, you enter into an agreement which will be governed and interpreted in accordance with the law of England and Wales.